Policies

Payment & Cancellation Policies:

• Full payment must be received at least three days before the scheduled session. Failure to do so may result in cancellation of the booking.

• Late payments may be subject to additional administrative fees.

• Missed sessions without prior notice will be considered forfeited and are not eligible for rescheduling or credit. Please contact the school directly for further questions or concerns.

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Punctuality & Attendance

• A $10 late pick-up fee will be charged for every 30 minutes past dismissal if parents arrive late.

• Students are expected to attend all scheduled sessions on time. Excessive tardiness or absences may result in a review of the student’s enrollment.

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Health & Safety

• If a child is feeling unwell, they should stay home to prevent the spread of illness.

• Parents must inform the school of any medical conditions or allergies before the first lesson.

• Two verified emergency numbers must be on file for each student. In case of emergency, the school will contact parents first before taking necessary medical action.

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Student Behavior & Code of Conduct

• Students are expected to be respectful, follow instructions, and maintain a positive learning environment.

• Disruptive behavior, bullying, or inappropriate conduct may result in warnings, suspension, or removal from the program.

 

Tuition Credit & Refund Policy

• Tuition credit is non-refundable but may be transferred to another client.

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Parental Communication & Involvement

• Regular progress updates will be provided to parents.

• Parents are encouraged to schedule meetings with teachers if they have any concerns.

• Important announcements will be communicated via email or phone.

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Data Privacy Policy

• Student records are stored securely and never shared without parental consent.

• Parents must sign a waiver allowing use of student photos in marketing materials.​​